Home News Local News Gwent Police in Wales have the QUICKEST response times

Gwent Police in Wales have the QUICKEST response times

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By https://www.gwent.police.uk/SysSiteAssets/media/downloads/gwent/resources-for-children/2239_08_virtual_force_open_day_2021_activity_pack_eng.pdf, Fair use, https://en.wikipedia.org/w/index.php?curid=71118651
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Gwent Police in Wales have the quickest response times, answering 90.6% of calls in under 10 seconds 

A new study by Radaris reveals the UK police forces answering phone calls the quickest and slowest. 

Research conducted by people search engine, Radaris, analyses the most recent data from the month of October to determine how long UK police forces take to answer emergency phone calls. 

Data reveals the number of calls and percentages answered under 10 seconds in October this year. 

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 Police Force Name Total Calls % of calls answered under 10 seconds Calls answered in under 10 seconds 
Gwent Police 7,895  90.6% 
  
 7,151  
West Yorkshire Police 43,216  88.7% 
  
 38,349  
Cumbria Constabulary 5,892  88.3% 
  
 5,203  
Suffolk Constabulary 10,424  88.2% 
  
 9,194  
Greater Manchester Police 51,097  88% 
  
 44,990  
West Midlands Police 68,321  87.7% 
  
 59,907  
Lincolnshire Police 10,154  87.5% 
  
 8,884  
Norfolk Constabulary 10,939  86.9% 
  
 9,506  
Metropolitan Police Service 203,965  86.5% 
  
 176,501  
10 Cleveland Police 9,631  86.4% 
  
 8,320  
11 Leicestershire Police 18,460  86.4% 
  
 15,942  
12 Northamptonshire Police 12,213  86.3% 
  
 10,540  
13 South Wales Police 19,593  84.8% 
  
 16,607  
14 Cheshire Constabulary 13,314  84.7% 
  
 11,279  
15 Lancashire Constabulary 25,370  84.7% 
  
 21,497  

The study reveals Gwent Police has the quickest 999 response rate, with 90.6% its total 7,895 calls answered in under 10 seconds (7,151 calls). 

Gwent Police is responsible for policing the local authority areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen.  

The overall crime rate in Gwent in 2022 was 83 crimes per 1,000 people, and the most common crimes were violence and sexual offences. 

The second quickest police force is West Yorkshire Police, answering 38,359 out of a total 43,216 calls under 10 seconds (88.7%) 

West Yorkshire Police showed there were six times more burglaries on December 25, 2022, compared to an average day, according to reports

The third fasted police force is Cumbria Constabulary, with a 88.3% response rate. Out of the 5,892 calls received this October, 5,203 were answered. 

Fourth fastest is Suffolk Constabulary, answering 9,194 out of 10,424 calls in October, they have a 88.2% call response rate. 

Ranking in the top five is Greater Manchester Police. Out of a staggering 51,097 999 calls, 44,990 were answered, 

The slowest police force for answering 999 calls Is Dorset Police. Out of a total 10,849 calls received in October, 70.20% of them were answered in less than 10 seconds. 

Latest crime statistics show that Dorset remains one of the safest areas in the country. 

A spokesperson for Radaris has commented on the study findings: 

 “Police revealed that crime had increased by 11% in the year ending December 2022 compared with the year ending December 2021. 

“This year-on-year increase highlights a strong correlation between the rise in crime rates and its association with Christmas. 

“Police response rates are important for several reasons, such as preventing the situation escalating, reducing the risk of harm to an individual or property, or improving chances of preserving valuable evidence. 

“In October, Gwent Police had a 999-call response time of 90.6% and going into the Christmas period will be extremely beneficial for the Welsh community. 


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